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Placing or Managing an Order

Can I cancel or modify my order?

Yes! If you selected a delayed delivery ship date before checking out, you can modify or cancel your order up until 1 business day prior to your scheduled ship date. You can manage all aspects of your order, including modifications, status checks, an

Can I order by telephone?

To protect our customers' personal information, Happiest Baby is unable to take orders over the phone. Please head to happiestbaby.co.uk to place SNOO or accessory orders!. Disclaimer: The information on our site is NOT medical advice for any specifi

When will my credit card be charged?

Payment is captured immediately upon order placement. You will also receive an order confirmation email confirming your order and the charge. Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is on

Are third-party SNOO rentals approved by Happiest Baby?

Happiest Baby does not authorize, endorse, or recommend renting SNOO from a third party. When renting from us, every SNOO is thoroughly inspected, cleaned, and certified by trained professionals at a dedicated reconditioning center before being sent