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Setting Up and Using SNOO

What's included with SNOO?

SNOO comes with everything you need to start using your smart sleeper right away!. Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical qu

How do I use SNOO?

It’s easy! Just follow these steps:. Step 1: Swaddle your baby in SNOO Sleep Sack. Open the sack and inner bands and lay your baby down with their shoulders 2-3” higher than the neckline of the sack. Straighten each arm and snugly pull and secure the

How do I set up SNOO? (Video Tutorial)

It is sooooo easy! Watch and you will see:. Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child o

How do I use the SNOO Sack? (Video Tutorial)

Follow these 4 simple steps for great swaddling:. You are all set!. Please Note: It is only safe to use the SNOO Sack with the zip fully closed at the top and bottom. Upon laying your baby down—whether SNOO is on or off—always ensure your child’s saf

How do I place my baby in SNOO? (Video Tutorial)

Watch how to place your baby in SNOO and engage the safety clips:. Once your little one is snug in their SNOO Sleep Sack, lay your baby in SNOO, making sure their feet are at the end nearest to the power button. Next, notice that SNOO Sleep Sack feat

Can I use SNOO like a regular bassinet without turning it on?

Yes, you can use SNOO without turning it on. However, for safety, you must always fully zip your infant in their SNOO Sack, place them on their back, and attach SNOO Sack’s wings to SNOO’s safety clips. Disclaimer: The information on our site is NOT

How do I manually turn on and off SNOO and adjust the levels?

To turn SNOO on, simply push the power button once. The light will turn white for a few seconds and then blue…and SNOO will start. To turn SNOO off, simply press the button again. To manually increase SNOO’s sound and motion, press and hold the power

Can I use SNOO without the SNOO Sack?

No, for correct and safe use of SNOO you must adhere to the instructions for use, which include swaddling your baby and fully zipping up the SNOO Sack, placing them on their back in the bassinet, and attaching SNOO Sack’s wings to the safety clips in

Why is my SNOO activity button flashing white?

SNOO’s activity button will blink white for about a minute when SNOO is powered on. Once the blinking stops, after attaching the SNOO Sack wings to the safety clips, press the Activity Button and the light will turn Blue, and begin rocking and shushi

Can I place the cable holder on any leg?

Yes! Simply remove the power cable holder from the current leg and place it on the desired leg. We recommend placing it on the leg closest to the electrical wall socket to avoid tripping. Disclaimer: The information on our site is NOT medical advice

Why does my SNOO "timeout" after Level 4?

SNOO usually calms fussing within about 60 seconds...and if it doesn’t, it’ll automatically increase sound and motion. This will continue until SNOO reaches the fourth and highest level of activity. If, however, your baby continues to cry after a cou

Do I have to use the mattress provided with SNOO?

Yes. The SNOO mattress is uniquely shaped and specially designed to perfectly—and safely—fit in SNOO. If you need a new SNOO mattress, you can order one from our website. Disclaimer: The information on our site is NOT medical advice for any specific

Should the SNOO mattress pad always be used with a fitted sheet?

We recommend always using Happiest Baby’s SNOO fitted sheet with the SNOO mattress for the most comfortable experience and for protection from mess. Always ensure the mattress is positioned correctly inside SNOO. Disclaimer: The information on our si

Can I use SNOO without the legs?

This is not recommended. SNOO is designed to work in conjunction with the legs, which feature slip resistant feet pads for stability. If you’d like to safely lower SNOO, however, you can with our Low Legs. These specially-designed SNOO legs lift the

Can I turn off SNOO's white noise?

No. SNOO is designed to give babies a mix of movement and white noise, just as your baby enjoyed in the womb. For thousands of years, mothers have noted that simultaneous rocking and shushing work best to lull babies into slumber. In fact, white nois

Can I transfer ownership of SNOO?

If you want to pair SNOO to a new account in the Happiest Baby App, there’s no need for a reset before. Just follow the pairing instructions for adding SNOO to the new account. You can find a detailed explanation of how to pair your SNOO to the App h