Please make sure you have the latest version of the Happiest Baby App. The latest is always available from the Apple® App Store or Google Play®.
When pairing SNOO to Wi-Fi®, the operating systems (iOS and Android) require your device to allow GPS Location Services in order to find nearby Wi-Fi® networks. During the provisioning process, you may come across the following pop-up or screen:
Tap on the Go to Settings button in the app to be directed to the Happiest Baby App’s Permission settings. Please ensure the Location option is toggled ON! Once done, you can head back to the Happiest Baby App, where you will see the Wi-Fi® setup screen to continue the pairing process. You can disable Location when you finish pairing SNOO. Note, if you deny the location permissions, the next screen will provide a button to go to Settings to enable them.
Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.