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My Wi-Fi® password isn’t being accepted in the pairing process. What should I do?Updated 11 days ago

During the pairing process, the App will join SNOO's Network, and SNOO will look for all nearby Wi-Fi® networks and offer a list of available networks to connect to. Select your preferred network and be sure to properly enter the corresponding password for your router. If you still receive an incorrect password error, please power cycle SNOO and your router and try again. 

If this hasn’t resolved the issue, we recommend contacting our Customer Care team for further assistance.


Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider. 

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