Please make sure you have the latest version of the App. The latest is always available from the Apple® App Store or Google Play®.
If you misspell your email address in the App, you won't receive the email confirmation to activate your account. You can simply create a new account with your correct email address. Just open the App and click Sign Up. If you want to use a different email address than the one you originally chose during signup, you can update your email address:
- Head over to the Profile icon at the bottom of your screen
- Select Account
- Tap Change email
*Certain features and access are exclusive to the Premium Subscription of the App.
Disclaimer: The information on our site is NOT medical advice for any specific person or condition. It is only meant as general information. If you have any medical questions and concerns about your child or yourself, please contact your health provider.